Lowongan Kerja HSBC

Personal Financial Service (PFS)

PFS owns the responsibility of building customer experience in Personal Banking, Cards and Personal Loans by ensuring high quality standard services as part of the Customer Satisfaction through integration of Branches, Remote Banking Services and Electronic Channels. The team members are expected to work as a team from product proposition, sales and service quality, until the supporting units to leverage the customers’ contact channels through prompt and knowledgeable responses and solution with opportunities to identify sales that ends to the business profitability. Relationship Manager Premier - Sales And Distribution Code: WEB RM Premier PFS – 10 Responsibility : The job holder is responsible to establish and grow a valuable long term relationship with HSBC Premier customers and to maximize the business opportunities from other customer segments in contribution to the vast growing consumer banking business. Requirements : A minimum of 3 years working experiences in consumer banking sales or relationship management. Experience of working with high net worth individuals with proven ability to achieve sales targets. Accreditation in line with regulatory and compliance requirements (i.e.Waperd and AAJI) preferred. Strong knowledge on Wealth Management, financial markets and investment products. Strong selling skills, excellent interpersonal skills including influencing and relationship building. Analytical and problem solving skills. Good verbal and written English. High degree of credibility and integrity. Associate Relationship Officer - Advance Code: WEB WM ADV PFS – 10 Responsibility : The job holder is responsible to establish and grow consumer banking business by exploring and securing sales opportunities from the mid-market customers and proactively cross- selling banking products offered, such as investment, insurance and structured products to the existing Advance customers. He/She needs to maintain high sales and service quality standard by ensuring all sales activities conducted are compliant to the business requirements and QA standards. Requirements : A minimum of 1 year working experience in sales and/or service activities in the area of Financial Institution or Banking Industry. Familiarity with financial markets, investment products where applicable. Good retail banking product knowledge. Strong passion in selling activities, excellent interpersonal skills with service culture and able to work with a team. Proficient in both verbal and written English. High degree of credibility and integrity. Teller Code: WEB T PFS - 10 Responsibility : The jobholder is responsible to process customer’s transaction needs (cash – withdrawal/deposit in FCY and LCY, demand draft, Buy / Sell Travellers cheques, drawing payables, in-house transfer etc) over the cash counter with the highest service standards, hospitable and friendly approach to the customers. Requirements : Hold a minimum Bachelor’s degree from a reputable university. Fresh graduate are welcome to apply. Possess knowledge and experience as a teller would be an advantage. Proficiency in English and Computer Literate (MS Office) are required. Has pleasant personality and able to work with team. Has a strong drive to succeed. High degree of credibility and integrity

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